The Mobile Enterprise – which way forward?

The Mobile Enterprise – which way forward?

Since the Millennium, some 52% of the Fortune 500 companies have ceased trading, with a failure to keep up with new technology being given as a contributory reason. They were out-innovated by their competitors and could not simplify their collaborative interaction....
Our customers come back to us and ask for more

Our customers come back to us and ask for more

Gauri is a growing SAP partner, already well recognised for its project delivery expertise, but time and again we have delivered beyond customer expectations in both core and non-core areas. Steering a business transformation programme to its successful outcome is a...
Customer Engagement

Customer Engagement

Close your eyes for a few moments. Think back on your last family holiday, hopefully somewhere nice. Feels like a long time ago, doesn’t it? Now think of all the things you had to organise. Hotel accommodation, cheap flights, foreign currency, hire cars, taxis to and...
Evolution of Customers Interaction methods

Evolution of Customers Interaction methods

Over the last 20 years, there have been significant changes in how a customer is contacted and how a customer can interact with the seller/retailer. The world has moved from the concept of Single channel to Multi-channel to Omni-channel. Let us understand how these...